Our comprehensive training programs support our commitment to provide
and project a professional image to our clients. Our agents undergo
frequent coaching sessions to reinforce and strengthen core skills
acquired in the initial training sessions. Our training development
model can be easily scaled to include the application of appropriate
new technology delivery methodologies.
Pre-training
assessment: Pre-training assessment is conducted
by means of tests in the areas of written communication skills and
grasp of accounting concepts. Agents clearing both levels are cleared
for further training.
Bookkeeping Fundamentals:
Accounts Receivables and Accounts Payable / Accruals, Deferrals,
and the Adjusted Trial Balance / Correction of Accounting Errors
and the Bank Reconciliation / Payroll / Depreciation / Inventory.
US accounting norms:
The QuickBooks /Accounting/US GAAP is taught alongside the reporting,
documentation, business emails modules.
Process training:
Process Training is extended on Folder Management, FTP protocol,
Online Backup & Data Management etc.,
Post-training Assessment and feedback:
Post training assessment will be based on a test that simulates
a live environment and the Delivery agents are assessed on parameters
such as accuracy of data, process compliance, documentation, and
written communication skills.
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